Shipping policy

Shipping Policy

At Ashya, we strive to deliver your orders as quickly as possible. Here’s what you need to know about our shipping process:

  • Delivery Time: We process, ship, and deliver orders within 2–5 business days across Egypt. Please note that delivery times may vary during holidays or promotional periods.

  • Shipping Methods: We partner with reliable shipping carriers to ensure your order arrives safely and on time. Shipping costs are shown at checkout and depend on your location.

  • Tracking Information: Once your order has been shipped, you’ll receive a confirmation with a tracking number to monitor your package’s journey.

  • International Shipping: We offer international shipping to select countries. Customs duties, taxes, or fees may apply and are the responsibility of the customer.

  • Delays: While we do our best to deliver on time, unforeseen circumstances such as weather, customs delays, or carrier issues may occasionally cause delays. We appreciate your understanding in such cases.